Fairview Health Services Physician Support Services Coordinator in Maplewood, Minnesota
The Physician Support Services Coordinator provides program and administrative support to Physician Services. Collaborates and supports business unit leadership and daily operations through coordinating production schedules; maintaining department calendar and scheduling meetings; maintaining records and monthly meeting minutes. Maintains departmental files, correlates departmental bills, orders supplies and other duties and tasks as assigned.
The is a casual position. The work schedule is Saturday and Sunday from 4:30AM to 7:30AM.
Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards
Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes
Coordinates and distributes daily program census lists. Answers and directs phone calls for the Physician Services Program
Facilitates identification and confirmation of patient demographics. Coordinates fax and file requests for information including, but not limited to, death certificates, O2, orthodics, pharmacy, etc
Serves as a liaison between leadership, clients, patients, vendors, etc.
Maintains calendars for Medical Director, group meetings, interviews, on boarding and updates applicable databases
Coordinates, prepares, attends, and documents information from department meetings
Coordinates clinician on-boarding and departure processes
Works collaboratively with appropriate personnel in addressing the needs and concerns of customers. Maintains and coordinates time records
High school graduate or equivalent, Associate's degree in Business Administration, Healthcare Administration or related field preferred or equivalent experience
2 years of progressively responsible administrative, program support and electronic health record experience. Additional education may be substituted for up to one year of experience. Previous related experience in a health care setting preferred
Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (use a mouse, navigate in Windows, Outlook, etc)
Interpersonal Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection
Medical Staff Relations: Builds effective partnerships with medical staff, physicians, fostering open lines of communication and establishing trust
Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole
Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations
Team/Relationship Management: Partners with teams effectively to maximize performance, utilizing communication skills, facilitation skills, and knowledge of team dynamics and adapting to change
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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.
Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.
Requisition ID 2018-21604
Profession Non-Clinical Support Staff
Speciality Administrative/Clerical/Customer Service
Location St John's Hospital
Hours per 2 weeks 12