Fairview Health Services Physician Support Services Coordinator in Maplewood, Minnesota


The Physician Support Services Coordinator provides program and administrative support to Physician Services. Collaborates and supports business unit leadership and daily operations through coordinating production schedules; maintaining department calendar and scheduling meetings; maintaining records and monthly meeting minutes. Maintains departmental files, correlates departmental bills, orders supplies and other duties and tasks as assigned.

The is a casual position. The work schedule is Saturday and Sunday from 4:30AM to 7:30AM.

Responsibilities/Job Description

  • Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards

  • Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes

  • Coordinates and distributes daily program census lists. Answers and directs phone calls for the Physician Services Program

  • Facilitates identification and confirmation of patient demographics. Coordinates fax and file requests for information including, but not limited to, death certificates, O2, orthodics, pharmacy, etc

  • Serves as a liaison between leadership, clients, patients, vendors, etc.

  • Maintains calendars for Medical Director, group meetings, interviews, on boarding and updates applicable databases

  • Coordinates, prepares, attends, and documents information from department meetings

  • Coordinates clinician on-boarding and departure processes

  • Works collaboratively with appropriate personnel in addressing the needs and concerns of customers. Maintains and coordinates time records


  • High school graduate or equivalent, Associate's degree in Business Administration, Healthcare Administration or related field preferred or equivalent experience

  • 2 years of progressively responsible administrative, program support and electronic health record experience. Additional education may be substituted for up to one year of experience. Previous related experience in a health care setting preferred

  • Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (use a mouse, navigate in Windows, Outlook, etc)

  • Interpersonal Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection

  • Medical Staff Relations: Builds effective partnerships with medical staff, physicians, fostering open lines of communication and establishing trust

  • Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole

  • Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations

  • Team/Relationship Management: Partners with teams effectively to maximize performance, utilizing communication skills, facilitation skills, and knowledge of team dynamics and adapting to change

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2018-21604

Profession Non-Clinical Support Staff

Speciality Administrative/Clerical/Customer Service

Location St John's Hospital

Shift day

Hours per 2 weeks 12