Fairview Health Services Application Analyst in Minneapolis, Minnesota

Overview

This role is for the Clinical Support Systems Team. This team is responsible for the configuration and support of application tools that support enterprise clincal workflows. This team currently manages over 80 applications. Some of these applications are Nurse Call, Secure Messaging, Middleware, Dragon, RTLS, Patient Monitoring, Capsul, Haiku and Canto. The Application Analyst role is responsible for configuring, documenting, testing, modifying and maintaining software applications. Build specific applications and technology expertise to and contribute to the specification and design development process. Create system and operating documentation. Job functions include configuring applications by translating the business requirements into software specifications.

Responsibilities/Job Description

  • Configure, modify, test and troubleshoot existing programs/software. Analyze end user data and business needs to recommend changes and optimize of program/system performance. Develop deep application knowledge within specified focus areas. Write and maintain application systems documentation.

  • Proactively participates in IT workflow processes including 1) Incident and Problem Management, 2) IT Service Request Management, 3) Change Control Management and 4) IT Project Management.

  • Accurately translates business requirements to detail-level system specifications and evaluates against current system capabilities. Understands workflows with the objective to meet business needs.

  • Effectively unit test all code and programs prior to releasing them to the quality assurance team. Resolve all unit test issues in a timely manner. Assist the quality assurance team in identifying test cases and in creating/mining test data to enable a thorough test of all deliverables. Provide implementation/production support as required.

  • Evaluate and understand dependencies between applications to understand if making a change in one application would have a negative impact in another application. Use knowledge of assigned application(s) to help resolve issues and drive optimal business solutions.

  • Support the implementation planning for application program requirements. Support the end-user and technical operations staff as required by providing excellent customer service. Assist senior development staff with the integration of technology within and across areas of IT.

  • Works as a member of an application team as well as with other application and technical teams. Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives.

Qualifications

Required

  • Bachelor’s degree or combination of education and related work experience

  • Three to Five years of IT application experience

  • Solid understanding of the Software Development Life-Cycle (SDLC)

  • Demonstrated analytical critical thinking skills for process development or problem resolution.

  • Knowledge of healthcare processes and application system coordination.

  • Knowledge of database structure and reporting techniques and tools.

Preferred

  • Bachelor’s degree in IT field

  • Experience within the Healthcare Industry

  • Certifications and experience relative to the role

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2018-23944

Profession Non-Clinical Professional

Speciality Information Technology

Location Fairview offices at 323 Stinson

Shift day

Hours per 2 weeks 80

Department Clinical Support Services