Fairview Health Services Patient Safety Associate in Minneapolis, Minnesota

Overview

The Patient Safety Associate is an integral part of the Patient Safety team. This role will provide support in various ways such as providing assistance with daily patient safety event review, communication, triage, etc. This position acts as support and resource on behalf of the department, including event timeline investigation work-ups with patient safety consultants, meeting support, action plan tracking and event follow up.

Responsibilities/Job Description

Job Expectations:

  • Daily event review/triage

  • Support daily safety call – act as scribe and communicate with participants regarding their follow up actions; tracking attendance and communicating to leaders. Monitoring progress of issue closure and escalating concerns when appropriate.

  • Assist patient safety team with communicating to providers and leadership regarding patient safety events. Partner with the patient safety consultants to ensure standard work processes are followed and appropriate teams are aware of status of patient safety events.

  • Assist patient safety department with maintaining appropriate documentation about status of patient safety events following standard workflows.

  • Create event timelines, conduct EMR (Epic) chart reviews to collect relevant chart information to assist patient safety team with event investigations.

  • Supporting event investigations, structured reviews and Root Cause Analysis

  • Data maintenance of event logs on a daily basis.

  • Support Director and patient safety team with management of the Patient Safety Committee.

Qualifications

Required

Education:

  • Associate degree in healthcare, general arts, business, or psychology

Experience:

  • 1-2 years of experience in an administrative position or other position in a healthcare setting

Preferred

Education:

  • BA and/or BS: healthcare, general arts, business, or psychology

Experience:

  • 2-3 years of experience in an acute hospital setting and/or quality or patient safety work

Additional Requirements (must be obtained or completed within a period of time) :

Proficient in Microsoft Office programs, EPIC. Self-directed and critical thinking skills. Excellent Customer Service skills.

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.

Requisition ID 2018-22774

Profession Non-Clinical Professional

Speciality Professional-Non Clinical

Location University of Minnesota Physicians Administration

Shift day

Hours per 2 weeks 80

Department Patient Safety