Fairview Health Services Instructional Designer IS Beaker in St. Paul, Minnesota

Overview

Designs, develops and implements all elements of training for designated applications. Develops training policies and requirements for the designated applications and develops detailed, workflow based curriculum for designated applications.

Responsibilities

  • Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards

  • Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes

  • Assists manager/director with training strategy for designated application(s)

  • Attends status meetings held by the training team and their designated application team(s)

  • May also attend change control meetings and other meetings as neededCompletes training tasks outlined in the training project plan and established by the Training Manager

  • Develops appropriate proficiency measures for training

  • Determines the appropriate level of training (time, delivery method) for each user group and conducts training

  • Works closely with Application Analysts to develop detailed, workflow-based curriculum. Builds, tests and maintains the training environment

  • Develops training policies and requirements

  • Reviews training curriculum with appropriate members of the application team and ensures deliverables are approved by the application team and are completed in accordance with the training strategy

  • Plans, designs, develops and implements all elements of training for designated application(s)

  • Trains and supports a team of supplemental (credentialed) trainers. Delivers instructor-led and Web-X training for super user and end user audiences

  • Maintains training curriculum, training environment, and delivers ongoing education post go-live

Qualifications

  • Bachelor's degree in Computer Science, Engineering or closely related field required or equivalent education and experience

  • 1 to 3 years experience required in developing curriculum in a technical or educational environment

  • Experience with adult education, instructional design and curriculum delivery

  • Healthcare experience in a clinical, administrative or financial department

  • Experience following instructions, developing creative solutions to complex problems, documenting procedures, and completing assignments accurately within a set time frame

  • Experience in managing multiple priorities, presenting in front of large groups of professionals

  • Experience in working with technology preferred

  • Knowledge of and the ability to use PC-based word processing, spreadsheet and presentation software to create teaching/learning materials and documentation

  • Computer Skills Advanced: Skilled in specialized computer software. Ability to use more advanced functions, formulas and other special elements of the specific program or application

  • Coordination: Integration of activities, structures, and responsibilities so that resources are used most effectively to meet objectives

  • Creative Innovative: Applies creative problem solving to develop new insights into situations; develops fresh ideas that provide solutions to all types of workplace challengesInfluencing: Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions

  • Uses influencing strategies to gain genuine agreements; seeks to persuade rather than force solutions or impose decisions or regulations

  • Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole

  • Planning: The process of setting goals, developing strategies, and outlining tasks and schedules to accomplish the goals

  • Program Design: Formulating a plan for a program from a concept or idea

  • Public Speaking: Presents ideas, information and materials to individuals and groups

  • Prepares and provides structured delivery; commands attention and can manage group process during the presentation

  • Training/Development: Ability to design, develop and/or deliver training programs

  • Written Communication: Ability to organize and express information and ideas in written form to individuals as well as groups

  • Construct messages that are clear and convincing

About HealthEast

At HealthEast, our patients are our neighbors and we are dedicated to their, and our, optimal health and well-being. We are guided by our faith-based heritage, a call to healing that respects the dignity and culture of every person. We empower our patients with user-friendly access to their health information, dependable service, and affordable, high-quality care.

We put new, more efficient models of care into practice, allowing our 7,500 employees and 850 physicians to focus on what’s important: providing compassionate health care that puts the patient and their needs first. With 14 clinics, home care, a medical transportation center, and four hospitals — Bethesda Hospital, St. John’s Hospital, St. Joseph’s Hospital, and Woodwinds Health Campus — we provide excellent family health and specialization, including primary, maternity, orthopaedics and post-acute care.

Job ID 2018-10908

Category Is/Information Services

Contract Status ND

FTE 1.00

Shift Days

HealthEast is an Equal Opportunity Employer. HealthEast will not discriminate in public accommodation, or employment on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, membership or activity in a local commission, disability, sexual orientation, gender identity or expression, age or genetic information.