Fairview Health Services Staffing Coordinator in St. Paul, Minnesota
Staffing Coordinators assist department Clinical Leaders with daily staffing needs ensuring appropriate staffing levels are maintained. At HealthEast, we are all called to improve the health of our neighbors and provide optimal health and well-being for our patients, our communities and ourselves. No matter the area of expertise, every employee’s contributions are of equal importance to our ability to provide the highest quality health care and deliver the best service every day. Staffing Coordinators participate in providing a health care experience that empowers our customers and their families to live life better.
Maintains knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards
Actively participates in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes
Reviews staffing levels on a daily basis and calls available staff
Reviews scheduled staff with charge nurse and Administrative Nursing Supervisor on a shift-by shift basis to ensure skill level is adequate for patient care needs
Provides information regarding staffing requirements to staff and management
Reports issues and problems to department leader and/or Administrative Nursing Supervisor
Provides staffing report to Administrative Nursing Supervisor regarding census and staff needed for next shift all within proper contract guidelines
Answers phones, provides customer service to staff coming into the office daily
Reviews and updates employees My Time records in Kronos
Ensures accurate records of agency use are completed on a daily basis to include licensure and DHS, orientation, and evaluation forms
Approves and processes shift exchanges, ensures accurate data entry in scheduling system to include ill calls, schedules changes, and extra shifts
Seeks opportunities to improve existing processes, procedures, and practices
Associate (2 year) degree in business or healthcare-related area, OR High School diploma/GED and equivalent experience required.
1-3 years of related office or healthcare experience required.
Previous hospital experience preferred.
Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (use a mouse, navigate in Windows, Outlook, etc)
Critical Thinking: Gathers and integrates critical information, recognizing and addressing underlying assumptions of others, to arrive at effective solutions; breaks down problems into simple tasks or activities; analyzes relationships among several parts of a situation
Interpersonal Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection
Office Skills: Knowledge and application of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
Organization: Effective management of projects, deadlines, and work load prioritizing; putting things together in an orderly and functional whole
Records Management: Knowledge of appropriate data collection policy and procedures, filing systems, data management systems, and programs
Ability to compile, assimilate, organize, and store printed and electronic information
Scheduling: Knowledgeable in assigning appropriate amount of resources to meet business needs
Written Communication: Ability to organize and express information and ideas in written form to individuals as well as groups
Construct messages that are clear and convincing
At HealthEast, our patients are our neighbors and we are dedicated to their, and our, optimal health and well-being. We are guided by our faith-based heritage, a call to healing that respects the dignity and culture of every person. We empower our patients with user-friendly access to their health information, dependable service, and affordable, high-quality care.
We put new, more efficient models of care into practice, allowing our 7,500 employees and 850 physicians to focus on what’s important: providing compassionate health care that puts the patient and their needs first. With 14 clinics, home care, a medical transportation center, and four hospitals — Bethesda Hospital, St. John’s Hospital, St. Joseph’s Hospital, and Woodwinds Health Campus — we provide excellent family health and specialization, including primary, maternity, orthopaedics and post-acute care.
Job ID 2018-10029
Category Administrative/Customer Service
Contract Status NH
Shift Day/Evening Rotation
Standard Work Schedule 8 hour shifts every other weekend
HealthEast is an Equal Opportunity Employer. HealthEast will not discriminate in public accommodation, or employment on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, membership or activity in a local commission, disability, sexual orientation, gender identity or expression, age or genetic information.