Fairview Health Services  Acute Care Quality & Patient Safety Specialist in Twin Cities, Minnesota

JobTitle Acute Care Quality & Patient Safety Specialist

Specialty Professional (Non-Clinical)

Location Fairview Southdale Hospital

Department Quality Improvements

Hours per 2 weeks 80

Shift Day

Date Posted 03/13/2018

Job Number 18-71831

Job Description:

The Acute Quality and Patient Safety Specialist is responsible for the collaborative development, implementation, and management of a quality and patient safety assessment and performance improvement program for regional acute care services. Experience in Quality/Pt. Safety concepts, Performance Improvement, and regulatory requirements are foundational. Experience in leading multidisciplinary teams (including physicians, leaders, and staff), and assisting in accreditation/ regulatory readiness and surveys. Extensive experience in Quality, Performance Improvement, data interpretation, software knowledge and management for event reporting, and regulatory requirements.

The Quality and Patient Safety Specialist investigates/explores complex organizational issues in order to identify and develop priorities for improvement. This role is responsible for developing process/performance improvement plans, directing/managing implementation teams, assure long-term success, and bringing projects to completion. Serve as an expert who possesses the knowledge and skill required to facilitate breakthrough improvement in key processes that support overall objectives of quality and pt. safety across the organization, and at the entity/region of support. Work with front line staff on improvement efforts.

Key points that will make someone successful:

Knowledge of quality, pt. safety and improvement principles, tools and methods.

Knowledge of regulatory requirements, including Joint Commission and CMS.

Data management and assessment skills.

Clinical knowledge base with review and assessment of clinical records and data.

Evidence-Based Practice knowledge and skills.

Job Qualifications:


Minimum Education

Bachelors Degree in Business, Nursing, Healthcare or related field

Preferred Education

MBA, MHA, or Masters Degree in related field

Preferred License/Certification/Registration

Process Improvement Certifications

Certified Professional in Healthcare Quality (CPHQ)

Certified Professional in Patient Safety (CPPS)


Minimum Experience

10 + years nursing or healthcare experience with some quality/pt. safety, and process improvement and/or project management experience or three years leading performance improvement efforts utilizing formal tools and methodology

Preferred Experience

3 years management experience.

Skills strong candidates would possess:

High project and change management skills

Effective team facilitator

Understanding of care delivery operations and business operations

Ability to manage multiple projects and competing demands

Personal commitment to prescribed learning process

Interest in sitting for Black Belt certification examination

Excellent communication and presentation skills

Negotiation and leadership skills desired

Demonstrated ability to manage projects, people and time effectively;

Ability to implement policies and procedures.

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.