Fairview Health Services  Ambulatory Quality/Safety Specialist - Patient Safety Focus in Twin Cities, Minnesota

JobTitle Ambulatory Quality/Safety Specialist - Patient Safety Focus

Specialty Professional (Non-Clinical)

Location Fairview offices at Wilder Center

Department Quality Improvements

Hours per 2 weeks 80

Shift Day

Date Posted 06/12/2018

Job Number 18-73420

Job Description:

Job Summary :

The Ambulatory Quality and Safety Specialist role is responsible for the collaborative development, implementation, and management of a quality improvement and patient safety program for ambulatory services using proven quality improvement methodolgies. This position drives performance excellence with integrated workflow design, technology, patient empowerment strategies, and quality measurement to embed evidence-based best practices into day-to-day patient care and clinic operations. Investigates and explores complex organizational issues in order to identify and develop priorities for improvement. Utilizes/identifies data-driven information to spot trends and identify areas for improvement and opportunity. This role supports the education of ambulatory staff, clinicians, and leaders on clinical best practices and quality measurement

Job Expectations:

  • Partners with ambulatory care to develop evidence-based practice and protocols to ensure delivery of best in class patient care

  • Accountable for designing, implementing, and maintaining standardized tools to support quality patient care outcomes for the care continuum, including patient empowerment strategies

  • Facilitates quality specific improvement work for clinic operations, quality measurement, patient safety, and EMR optimization

  • Effective use of quality improvement methodologies to set project targets, tactics, measures and implementation plans

  • Participate in creation and implementation of strategic plans to drive improved quality performance including patient engagement and empowerment strategies

  • Proactively monitors quality, safety, and performance data to ensure adherence to system standards

  • Supports knowledge transfer to clinic teams to support their skills as front-line problem solvers

  • Motivates individuals and teams to perform at a higher level and to embrace change

  • Responsible for data capture and analytics to support forecasting and planning to improve clinic or system operations

  • Responsive to customer and leadership inquiries

  • Ability to manage multiple priorities and competing demands

  • Works collaboratively and independently

  • Excellent written and verbal communication skills

  • Includes travel to clinic or corporate locations

Job Qualifications:



  • Bachelor’s degree business, healthcare, data or science


  • 3-5 years in ambulatory healthcare setting or clinical quality/patient safety related field

  • Facilitation of multi-disciplinary teams

  • Knowledge of Epic Systems or comparable EMR

  • Familiarity with MN Community Measurements, federal quality programs, or similar regulatory agencies for quality measurement and/or patient safety reporting

  • Proficient in Microsoft Office Suite



  • Performance improvement/project management (Lean, Six sigma, etc)

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.