Fairview Health Services  Care Partners Program Coordinator in Twin Cities, Minnesota

JobTitle Care Partners Program Coordinator

Specialty Professional (Non-Clinical)

Location University of Minnesota Medical Center (West Bank)

Department Care Partners

Hours per 2 weeks 80

Shift Day

Date Posted 06/11/2018

Job Number 18-73425

Job Description:

Care Partners Program Coordinator:

Job Description:

The Care Partners Program Coordinator is accountable for the daily operations of Care Partners by organizing, implementing and maintaining a volunteer program that will contribute to the physical and mental well-being of patients and families being treated at University of Minnesota Masonic Children’s Hospital for a blood and marrow transplant or hematology/oncology. Assists in developing goals, policies and procedures; on boards and supervises volunteers for efficient operation and service to designated customers, programs or services. Assures volunteers have the knowledge and skills to meet the identified needs and operational responsibilities.

Recruit screen and train volunteers for the unit and family volunteer program

  • Develop and implement recruitment program for unit and family volunteers

  • Interview, and screen potential volunteers within program guidelines

  • Conduct trainings in corporation with the Program Director for volunteer positions

Supervise, support and evaluate Care Partners family/unit volunteers within organizational structure

  • Prepare volunteer schedules and assignments

  • Supervise volunteers based on individual assignments

  • Evaluate volunteers during and after each assignment

  • Maintain statistical records of volunteer activity

Provide one-to-one counseling support/interaction as needed

Review and assess program needs and identify volunteer requirements, assignments and training needs

  • Monitor changes in patient care and adjust volunteer program accordingly

  • Review program to incorporate any policy changes

  • Assess volunteer requirements to determine changes in training

Direct volunteer communication projects—newsletter, public relations and marketing efforts

  • Develop and implement a communication program to volunteers with primary focus on a newsletter

  • Assist with production of the CCRF newsletter as it pertains to Care Partners

  • Develop and implement marketing efforts based on the needs of the program

Support Care Partners/CCRF fund-raising projects and events

Job Qualifications:


  • Bachelor’s degree in Human Services, Management, Education, or related field

  • 1-3 years of related experience


Experience working with volunteers in a healthcare setting

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.