Fairview Health Services  Customer Service-Pharmacy Technician Service Rep I in Twin Cities, Minnesota

JobTitle Customer Service-Pharmacy Technician Service Rep I

Specialty Pharmacy

Location Fairview offices at Kasota

Department Pharmacy - Spec Svcs Emp Mail

Hours per 2 weeks 80

Shift Day

Date Posted 05/14/2018

Job Number 18-72882

Job Description:

Are you looking to enhance your customer service skills in an exciting and innovative field and have a passion for helping others? We have a great career opportunity for you within Fairview Pharmacy Services’ Specialty/Mail Order department. Join the largest health system based specialty pharmacy in the nation as a Pharmacy Technician Service Representative!

Within the call center of the Specialty Services and Mail Order department, our Pharmacy Technician Service Representatives (PTSR) assist patients across the nation daily, while assuring medication needs are met in every capacity. You will have the opportunity to advance your career through the four levels of the PTSR role and/or explore the various opportunities with the adjacent teams within the department.

Tour the department and meet the team by watching this virtual tour of the Fairview Specialty and Mail Order Pharmacy!https://youtu.be/ftNP315d2AA

With continued growth and career advancement, we continuously seek new members to join our team. By applying to this requisition and expressing interest in our PTSR positions, we will connect with you to determine if you are a good fit for any current or future openings.

Not a registered pharmacy technician but interested in joining us? We hire individuals without experience in the pharmacy field and train within our in-house pharmacy technician program! See below for more details:

Upon hire, you will complete our in-house Pharmacy Technician (Tech 240) training program. The six week paid on-the-job training course provides the skills, knowledge and requirements necessary to be successful in the role of a Fairview Pharmacy Technician. The first two weeks of Tech 240 are spent with the Fairview Pharmacy Services training team at our corporate office in a combination of classroom and hands-on training. The remaining weeks of your training program are completed on-site with your pharmacy team. During this time, learn medication basics, medication safety, basic calculations, collaborate with peers on various activities and complete a final project.

If this sounds like an opportunity for you and are interested in learning more please submit your application today!

“After working many years in various customer service settings, I made the leap into the pharmacy world. I completed Fairview’s employer based Tech 240 training program where I learned more about being a Pharmacy Technician and the impact the role has on patients. The course was the perfect mix of fun and learning. Since I began my journey with Fairview, I have continued to gain more knowledge and experience that has opened so many career opportunities! The Pharmacy Technician role is growing and I am so excited to be a part of it!”

Melissa Luck, Pharmacy Services Training Coordinator and Fairview Pharmacy Tech 240 Graduate

Job Qualifications:

Preferred Education:

  • Graduate of Pharmacy Technician Course

Minimum License/Certification/Registration:

  • Current registration by the Minnesota Board of Pharmacy, and if first registered on/after 1/1/2013, completion of a MNBOP approved employer based or vocational/technical training program.

Preferred License/Certification/Registration:

  • National Certified Pharmacy Technician; Fairview certified pharmacy technician.

Minimum Experience:

  • At least one year customer service experience.

Preferred Experience:

  • One to Three years - Retail and/or pharmacy experience.

  • One to three years of experience in a call center. Computer and 10-key experience.

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.