Fairview Health Services  Director of IT Applications Services - Clinical Shared Services in Twin Cities, Minnesota

JobTitle Director of IT Applications Services - Clinical Shared Services

Specialty IT Professionals

Location Fairview offices at 2101 Kennedy

Department Application Services

Hours per 2 weeks 80

Shift Day

Date Posted 05/25/2018

Job Number 18-73122

Job Description:

The IT Application Services Director is an important part of a team responsible for strategic and operational leadership of Fairview Health Service's systems. Plans and directs all aspects of design, implementation, support and maintenance of the applications that support our Clinical Share Services which include Enterprise Imaging, Laboratory, Cardiology and Enterprise Clinical Support Tools. The director will work closely with the business to effectively translate business strategy and objectives into solutions for our patients, care teams and business partners, while collaborating with Architecture and Security to assure technology compatibility and compliance.

Duties and Responsibilities:

Develop excellent understanding of the process that support Care Delivery and their needs as they span or interact with the specific viewpoints of the individual areas of the business. Solutions should be developed to maximize the whole while allowing for necessary variation.

Provide strategic direction and day-to-day leadership to a team of employees. Develop and maintain an organization of high performing people through effective hiring, coaching and performance/talent management processes. Influence and implement a resource strategy based on business need, scope of work, cost, and skill requirements. Foster a collaborative, success-oriented team environment where resources are empowered and accountable.

Collaborate with the business to understand business strategy and needs, customer needs and market trends. Collaborate with architecture and leadership on design of a supporting technology strategy (including a multi-year road map) that aligns with architectural design, plan and standards. Provide cost and feasibility analysis to support and gain strategy approval. Implement and drive strategy. Oversee application health and create an application roadmap.

Strategically plan and prioritize software/solution releases within planned release schedules based on enterprise business strategy, business and technology need, and impact while assuring appropriate scope, size and impact of releases to end users. Effectively plan all design, development and testing work to ensure the pre-determined release schedule is met.

Participate in the annual budget and financial planning process for assigned organization, technical assets and related projects. Participate in and bring subject matter expertise to the prioritization and planning of technology product solutions to meet and maximize the annual investment budget. Collaborate with involved teams across the business and with vendor partners to effectively and accurately estimate amount of work and resulting cost associated with project deliverables.

Champion and ensure compliance with organizational standards, practices and methodologies. Participate in the continuous improvement of methodologies, practices and standards as required. Hold teams accountable for following and implementing Software Development Life Cycle (SDLC) methodology, ITIL and quality management framework for projects.

Responsible for managing the interactions with suppliers of hardware, software, and service including identifying potential solutions, problem management, as well as helping with negotiations and contracts.

Job Qualifications:



Bachelor's degree in technology field or an equivalent combination of experience, education and training.


7-10 years of healthcare and/or IT application experience

Leadership experience with increasing levels of accountability

Strong leadership, coaching and mentoring skills

Excellent oral, written, and interpersonal communication and presentation skills

Demonstrated skills in strategic and critical thinking, negotiation and relationship building

Ability to work with a range of technical staff, operational partners and architects to develop joint solutions

Ability to facilitate problem solving among groups with varying needs and priorities.

Excellent analytical skills

Ability to multi-task and prioritize work

Understanding of software development life cycle

Knowledge of applicable laws, guidelines and regulations that relate to HIT

Provider Healthcare Organizations

Comprehensive knowledge of healthcare information systems



Advanced Degree preferred


Certifications and experience relative to the role (i.e. RN for roles supporting clinical, Radiology Tech for roles supporting Epic Radiant, Clinic Experience supporting Ambulatory, Hospital experience for supporting Inpatient/Acute, Revenue Cycle or Finance supporting Enterprise Services)


Epic Certifications for Epic roles

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.