Fairview Health Services Health Unit Coordinator in Twin Cities, Minnesota
JobTitle Health Unit Coordinator
Specialty Support Services (Non-Clinical)
Location Fairview Southdale Hospital
Department Post Partum
Hours per 2 weeks 48
Date Posted 06/06/2018
Job Number 18-73273
The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role creates the "first impression" guests (patients or visitors) experience during their stay from the welcome and greeting; through the check in and checkout process. During the guest's stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner, Ensures the exceptional patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful and empathetic manner. Performs a variety of clerical functions including: managing patient charts, coordination of data flow and sharing of general hospital information/directions.
Other information about the position:
This position is authorized .6 FTE, night shift
8 hour shifts
Benefits are eligible at a .6 FTE
Includes every other weekend
1 year customer service experience.
Ability to deliver excellent customer service in a fast paced environment, effective communication skills, ability to prioritize and multi-task.
Understands medical terminology.
Strong computer P/C, keyboarding, printer, copier, and multi-line telephone.
HUC training/experience or hospitality industry experience. Willing to consider a candidate with formal education/training in medical terminology and strong interpersonal skills.
2+ years of customer service.
High School Diploma or equivalent.
About Fairview Health Services
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitalsincluding an academic medical center and long-term care hospitalserving the greater Twin Cities metro area and north-central Minnesota.
Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairviews 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
All qualified applicants will receive consideration without regard to any lawfully protected status.