Fairview Health Services  Outpatient Clinic Assistant in Twin Cities, Minnesota

JobTitle Outpatient Clinic Assistant

Specialty Allied Health

Location University of Minnesota Medical Center (East Bank)

Department Cardiac Cath Lab

Hours per 2 weeks casual

Shift Day

Date Posted 05/14/2018

Job Number 18-72900

Job Description:

Greets and welcomes patients and visitors upon arrival. Schedules patient visits and maintains high visibility at the entrance and exit. Is responsible for servicing patients and families until which time patient care staff can assume responsibility.

Job Qualifications:

Duties/Expectations:

Demostrates excellent customer service skills to patients/visitors in the clinic and on the phone.

Greets patients in a respectful manner

Assesses the need for special accommodations

Responds to patients in an appropriate manner

Relays prep instructions to the patient

Provides directions to patients and visitors

Demonstrates proper telephone and paging system technique and etiquette

Verifies and completes necessary information for registration

Education (Preferred):

Vocational/Technical Training or Associate Degree

Experience (Preferred):

Customer Service/Administrative in a Healthcare setting

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.