Fairview Health Services  Pat Access Svcs Rep in Twin Cities, Minnesota

JobTitle Pat Access Svcs Rep

Specialty Support Services (Non-Clinical)

Location Fairview Southdale Hospital

Department Registration

Hours per 2 weeks 48

Shift Evening

Date Posted 05/31/2018

Job Number 18-73100

Job Description:

This position is responsible for completing the financial clearance process within Patient Access and creating the first impression of Fairview's services to patients and families and other external customers. The Patient Access Services (PAS) Representative must be able to articulate information in a manner that patients, guarantors and family members understand and so they know what to expect and have an understanding of their financial responsibilities.

The PAS Representative will be responsible for completing the pre-registration, registration, insurance verification, benefits verification, certification, referral management, co-pay collections and medical necessity check - - as well as interviewing patients and guarantors to obtain information to screen for financial counseling, verifying eligibility and corresponding benefit levels, coordinating referrals and obtaining treatment authorizations.

The PAS representative will also work with medical staff, nursing, ancillary departments, insurance payors and other external sources to assist families in obtaining healthcare and financial services.

Job Qualifications:



High school diploma or GED


1 to 2 years customer service experience and basic knowledge of word processing, spreadsheet applications and Internet.



Secondary education


Experience with automated patient account system

One year admitting or hospital/clinic registration experience and/or health insurance experience

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.