Fairview Health Services  Pharmacy Technician-Retail in Twin Cities, Minnesota

JobTitle Pharmacy Technician-Retail

Specialty Pharmacy

Location University of Minnesota Medical Center (West Bank)

Department Pharmacy - Riverside

Hours per 2 weeks 80

Shift Rotating day/evening

Date Posted 05/18/2018

Job Number 18-72875

Job Description:

Assist the Site Manager/Pharmacist-In-Charge with tasks in the pharmacy. Respond to and resolve insurance questions, process prescriptions, and address issues quickly and accurately. Provide and promote exceptional customer service, assist in preparing and dispensing medications and supplies, enter new and refill prescriptions in the computer system, work with physician offices to obtain refill requests, handle cash register transactions, receive patient prescriptions, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order.

To be successful, the Pharmacy Technician must be able to:

Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring and labeling prescriptions.

Verify insurance and resolve issues in a manner that will serve the customer's needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.

Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests, and entering and calculating complex prescriptions such as compounds and injectables.

Respond to internal and external customer questions and concerns in a professional and customer-focused manner.

Handle cash register transactions quickly and accurately.

Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient's best interest.

Provide training to new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.

Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies and Fairview Policy.

Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.

Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition on a daily basis

Ensure each product has a POS shelf label

Assist in inventory control functions

Record invoices in department inventory control/invoice records

Maintain stock of inventory in assigned areas

Receive, unpack, and check incoming stock against invoices and place into inventory

Process recalls and returns when necessary

Help in the maintenance of pharmacy billing records

Job Qualifications:


Current or pending registration by the Minnesota Board of Pharmacy, and if first registered on/after 1/1/2013, completion of a MNBOP approved employer based or vocational/technical training program.


Pharmacy technician experience and knowledgeable of data entry and insurance adjudications.

Desired Skills:

Excellent customer service skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, basic typing skills and excellent communication skills.

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.