Fairview Health Services  Scheduling Coordinator in Twin Cities, Minnesota

JobTitle Scheduling Coordinator

Specialty Support Services (Non-Clinical)

Location Fairview Ridges Specialty Care Center

Department Administration

Hours per 2 weeks 80

Shift Day

Date Posted 06/18/2018

Job Number 18-73342

Job Description:

The Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to services, tests, procedures, etc. at the direction of the care provider in Orthopedics and Podiatry. The Scheduling Coordinator coordinates the flow and exchange of information related to patient activity and performs registration and scheduling functions, as well as other clerical functions that meet the needs of scheduling surgical procedures.

Specific tasks include the following:

Coordinates the flow and exchange of information related to scheduling of services.

Obtains necessary consent from patient for medical records, if applicable.

Requests and receives medical records from appropriate sources, if applicable.

Requests Health inventory

Performs appropriate registration and scheduling functions via computer systems, including initial entry of demographic information, insurance information, referring physician data and exam information.

Obtains authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.

Communicates with patient, staff and referring physician regarding authorization decisions.

Schedules services such as tests, procedures, follow-up visits and any other services the patient may require as taken from Doctor's orders.

Produces efficient and accurate schedules and associated reports.

Records and updates schedule changes accurately.

Communicates changes to all involved staff in a timely manner.

Monitors discharge status of patient, discharges patient and coordinates discharge communication procedures to referring physician.

Responsible for answering of multiple telephone lines and taking care of the caller's needs quickly and correctly.

Participates actively in department problem solving, coordinating patient schedules for multiple disciplines.

Requests guidance and approval as needed.

Seeks out solutions to time conflicts directly through parties involved, area managers, and other available resources

Job Qualifications:

Preferred Education

Vocational/ Technical Training, Associates Degree or Bachlor's Degree

Preferred Experience:

One to three years of surgery scheduling experience

Experience working in orthopedics or podiatry

About Fairview Health Services

Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Joined by HealthEast in June 2017, Fairview is one of the most comprehensive and geographically accessible systems in the state, with 11 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled

All qualified applicants will receive consideration without regard to any lawfully protected status.